Shipping policy

How much does shipping cost?

For online purchases, shipping is calculated at checkout.

How long will shipping take?

Most orders will be dispatched from our warehouse within 2-3 business days after they are placed. Please refer to the shipping timeframe on individual product pages for specific details.

Do you ship to anywhere in Australia?

Yes - both to residential as well as work addresses.

Do you ship to PO Boxes?

No, we do not ship to post office boxes.

What happens if I'm not at my house when my shipment arrives?

If you tick the 'I would like my package left in a secure place if someone is not there to accept it' checkbox during checkout then our courier will place your package in a secure place, away from the public. Otherwise, the courier will leave a note letting you know exactly how to get in touch to organize re-delivery or collection.

What service do you use to ship?

We use express couriers with point-to-point tracking, and we have never lost a package on route.

Is your shipping secure?

Absolutely. Our couriers provide secure, accurate, and fast delivery services. We pack our boxes with lots of padding.

Do you ship to remote locations within Australia?

Yes. However, for very remote locations, our couriers may increase our shipping cost. If that happens, we may need to pass the additional cost on - we will ask you first.